Last Updated: August 11, 2026
Sulcata Resource Center is owned and operated by Claire Bear Ventures, LLC, a California limited liability company.
We respect your privacy. This Privacy Policy explains the information we may collect when you use Sulcata Resource Center, how we use and share that information, and the choices available to you.
Information We Collect
The information we collect depends on how you interact with our website.
Information You Provide
We may collect information you voluntarily provide, including:
- Your name
- Email address
- Mobile telephone number
- Information submitted through contact forms
- Email or SMS subscription information
- Questions, comments, or messages you send to us
- Testimonials, photographs, reviews, or other content you choose to submit
Information Collected Automatically
When you visit the website, our website or the services we use to operate it may automatically collect information such as:
- IP address
- Browser and device type
- Operating system
- Referring website or source
- Pages viewed and links clicked
- Date and time of visits
- Approximate location derived from an IP address
- Cookie or similar identifiers
- Other website usage and technical information
How We Use Information
We may use information to:
- Operate and improve Sulcata Resource Center
- Respond to questions and requests
- Provide requested information and resources
- Manage email and SMS subscriptions
- Send educational content, website updates, product information, and promotions
- Understand how visitors use our website
- Measure the performance of our content and communications
- Maintain website security
- Prevent fraud or misuse
- Comply with legal obligations
Email and Text Messages
Sulcata Resource Center uses Mailchimp to help manage our email and SMS subscribers and communications.
If you subscribe to our email list or text messages, information such as your name, email address, mobile number, signup information, and subscription preferences may be processed by Mailchimp on our behalf.
We may send subscribers sulcata care information, educational resources, website updates, product information, promotions, and special offers.
Mailchimp may also provide us with information about interactions with our communications, such as email opens and link clicks when those features are enabled. Mailchimp provides both open- and click-tracking capabilities for email campaigns.
You can unsubscribe from marketing emails at any time using the unsubscribe link contained in our emails.
If you have opted in to SMS messages, you may opt out using the instructions provided in those messages. Message frequency may vary, and message and data rates may apply.
We do not use your SMS consent simply as permission for unrelated third parties to market directly to you.
Cookies and Website Tracking
Sulcata Resource Center and services used to operate the website may use cookies, pixels, tags, and similar technologies.
These technologies may be used to:
- Operate website features
- Remember preferences
- Maintain website security
- Measure traffic and website performance
- Understand how visitors use our content
- Measure links, marketing, or communications
- Support analytics or advertising where applicable
Third-party services may also collect information through these technologies according to their own privacy policies.
You can generally control or delete cookies through your browser settings. Disabling certain cookies may affect how some website features work.
Because browser-based “Do Not Track” signals are not implemented uniformly across online services, we do not promise that the website will respond to every such signal in the same way. Where applicable law requires us to recognize a legally required privacy preference or opt-out signal, we will comply with that requirement.
Amazon Affiliate Links and Other Third-Party Websites
Sulcata Resource Center participates in affiliate programs, including the Amazon Associates Program.
Some links on our website contain affiliate identifiers. If you follow an affiliate link to Amazon or another retailer, that third party may use cookies or similar technologies according to its own privacy practices.
As an Amazon Associate I earn from qualifying purchases.
When you leave Sulcata Resource Center for another website—including Amazon, social-media platforms, or other external services—the privacy practices of that third party apply.
We encourage you to review the privacy policies of third-party websites when providing information to them.
How We Share Information
We may provide information to service providers that help us operate our website and business, including providers that support:
- Email and SMS communications
- Website hosting and maintenance
- Analytics and website measurement
- Website security
- Contact forms
- Data storage and technical services
For example, we use Mailchimp to help manage our email and SMS communications.
We may also disclose information if reasonably necessary to comply with applicable law, respond to lawful legal requests, protect our rights or safety, investigate fraud or security issues, or in connection with a business sale, merger, or similar transaction.
We do not sell names, email addresses, mobile numbers, or contact-form submissions to third parties for their independent email or text-message marketing.
Your Privacy Choices
You can:
- Unsubscribe from marketing emails using the link in any marketing email
- Opt out of SMS marketing using the instructions provided in the message
- Control cookies through your browser
- Contact us with questions about personal information associated with you
- Ask us to correct or delete personal information where applicable
Some information may need to be retained for legal, security, recordkeeping, or other legitimate business purposes.
To make a privacy-related request, email [email protected].
We may take reasonable steps to verify a request before acting on it.
Children’s Privacy
Sulcata Resource Center is intended for a general audience and is not specifically directed to children under 13.
We do not knowingly seek to collect personal information directly from children under 13 without appropriate authorization. If we learn that we have collected such information in circumstances requiring parental consent, we will take reasonable steps to address or delete it as required by applicable law.
Data Security and Retention
We use reasonable measures intended to protect information from unauthorized access, loss, misuse, or disclosure. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
We retain information for as long as reasonably necessary for the purposes for which it was collected, including providing communications, maintaining appropriate business records, complying with legal obligations, and addressing security or compliance needs.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time as our website, business practices, or legal requirements change.
When we make changes, we will update the “Last Updated” date at the top of this page.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact:
Claire Bear Ventures, LLC
Sulcata Resource Center
4450 La Paz Lane
Santa Rosa, CA 95404
United States
Email: [email protected]
